Effective Date: June 3, 2025
Welcome to Sunspark Corp. (the “Site”). By accessing or using our Site and purchasing products from us, you agree to be bound by these Terms and Conditions (the “Terms”). Please read them carefully.
1. General
This Site is owned and operated by Sunspark Corp., located in City of Industry, California. These Terms govern your use of the Site and any purchases you make through it. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
2. Products and Pricing
Sunspark Corp. sells new LED lighting and electrical supplies. We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content on the Site are error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. All prices are listed in U.S. dollars and are subject to change without notice.
3. Ordering and Payment
- Order Placement: By placing an order through our WooCommerce shopping cart, you are offering to purchase the products in your order. All orders are subject to acceptance by Sunspark Corp.
- Payment: Payment information is collected securely through our WooCommerce shopping cart. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
- Order Confirmation and Tracking: Upon successful online payment, you will receive an order confirmation email. Once your order has shipped, you will receive a separate email with tracking information for your reference. You can also track your order on our website using your order number and email address.
4. Shipping
- Free Shipping: We offer free standard shipping on qualified orders totaling $300 or more (excluding taxes and discounts).
- Shipping Costs: Orders under $300 are subject to shipping costs, which will be calculated and displayed at checkout based on the weight, size, and destination of your order.
- Delivery: Shipping times may vary depending on your location and the shipping method selected. Sunspark Corp. is not responsible for delays caused by shipping carriers.
5. Sales Tax
Sales tax will be charged on durable goods shipped to California addresses, unless the customer provides a valid tax-exempt certificate at the time of purchase. It is your responsibility to provide accurate tax-exempt documentation.
6. Returns and Exchanges
- Eligibility: Returns are accepted within 30 days of the original purchase date. To be eligible for a return, the product(s) must be in new, unopened condition with no damage to the original packaging.
- Return Process: To initiate a return, please contact our customer service team at (909)684-9201 or [email protected]. You will be provided with instructions on how to return the product(s).
- Shipping Costs: The customer is responsible for all return shipping charges, unless the return is due to an error on our part (e.g., wrong item shipped).
- Final Decision: Sunspark Corp. reserves the right to make the final decision on all return approvals. Refunds, if approved, will be processed to the original method of payment within a reasonable timeframe after we receive and inspect the returned product(s).
7. 5-Year Limited Warranty
Sunspark Corp. offers a 5-year limited warranty on our LED lighting products against defects in materials and workmanship from the date of purchase.
- Warranty Claims: To process a warranty claim, you must provide proof of purchase and a clear picture of the defective product. Please contact our customer service team at (909)684-9201 or [email protected] to initiate a warranty claim.
- Warranty Coverage: This warranty is limited to the repair or replacement of the defective product at Sunspark Corp. discretion. This warranty does not cover damage caused by misuse, negligence, improper installation, power surges, or other external factors.
- Limitations: This is the sole and exclusive warranty provided by Sunspark Corp. for its LED lighting products and is in lieu of all other warranties, express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose.
8. Net 30 Terms (for Approved Accounts)
- Eligibility: Net 30 payment terms may be available to eligible business customers upon completion of a credit check and management approval by Sunspark Corp.
- Purchase Orders: Customers approved for Net 30 terms will be required to submit a valid Purchase Order (PO) for processing their orders.
- Payment Due Date: Payment is due in full within 30 days from the date of the invoice.
- Late Payment Penalties: Late payments will be subject to a 15% interest rate per month on the outstanding balance, as well as any other applicable penalties and fees associated with the collection of overdue amounts. Sunspark Corp. reserves the right to suspend or revoke Net 30 terms for accounts with delinquent payments.
9. Will Call Warehouse Pickup
Customers have the option to pick up their orders from our warehouse located at 18054 Rowland Street, City of Industry, CA 91748, during our Will Call hours: Monday through Saturday, from 9:00 AM to 4:30 PM Pacific Time. Please select the “Will Call” option at checkout and wait for confirmation that your order is ready for pickup before visiting our warehouse. You will need to present a valid photo ID and your order confirmation at the time of pickup.
10. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, videos, and software, is the property of Sunspark Corp. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, distribute, or display any content from this Site without our prior written consent.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Sunspark Corp. shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, damages for loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your use of the Site, your purchase of products, or these Terms, even if Sunspark Corp. has been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to the Site or these Terms shall not exceed the total amount you paid to us for the applicable order.
12. Indemnification
You agree to indemnify, defend, and hold harmless Sunspark Corp. and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms, your use of the Site, or your violation of any law or the rights of a third party.
13. Governing Law and Dispute Resolution
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or relating to these Terms or the Site shall be exclusively brought in the state or federal courts located in Los Angeles County, California, and you irrevocably consent to the jurisdiction of such courts.
14. Entire Agreement
These Terms constitute the entire agreement between you and Sunspark Corp. with respect to your use of the Site and your purchases of products, and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Sunspark Corp.
15. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable, and the other provisions of these Terms shall remain in full force and effect.
16. Waiver
The failure of Sunspark Corp. to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Sunspark Corp.
17. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Sunspark Corp. 18054 Rowland Street, City of Industry, CA 91745. [email protected]. (909) 684-9201.
By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.